FAQ's

1. Where does JustPlay Tennis coaching take place?

Our main venue is Swanage Tennis Club at Beach Gardens, Swanage, BH19 1PG. Please check your chosen session for its location, particularly for school activities or events. Venue details⁠

 

2. Can I join if I’ve never played tennis before?

Absolutely! We welcome complete beginners, returning players and experienced players. If you’re unsure where to start, contact us and we’ll help you choose a suitable session.

 

3. Which adult session should I choose?

Choose a session that matches your experience and goals, whether you want to learn the basics, improve your technique, get active or enjoy matchplay. Each session description explains who it’s suitable for.

 

4. Which junior group is right for my child?

Our junior programme includes Blue, Red, Orange, Green and Yellow groups. The right starting point depends on your child’s age, experience and confidence. Contact us if you need help choosing.

 

5. Do you offer private lessons?

Yes. Individual lessons and training hits offer focused support with your technique, tactics and playing goals. Contact Ryan to discuss availability and prices. Explore our coaching programme⁠

 

6. Do I need to be a Swanage Tennis Club member?

We offer coaching options for members and non-members, with different prices and benefits. Check the eligibility details for your chosen session or subscription. View junior subscriptions⁠

 

7. How do I book a session?

Open the coaching or competition category you’re interested in, select a service and click Book Now. Choose an available date and follow the steps to complete your booking. Book a session⁠

 

8. How far in advance can I book?

Our current booking window opens seven days before a session.

 

9. What happens if a session is full?

Sessions have limited spaces. If your chosen session is full, use the waiting list where available, or contact us about an alternative.

 

10. Can I cancel my booking?

For pay-as-you-go sessions, cancellations made at least 24 hours before the start receive account credit. Later cancellations and missed sessions do not receive credit or a refund under our current policy. Booking terms⁠

 

11. How do junior coaching subscriptions work?

We offer monthly plans for different levels of participation, from one weekly session to unlimited eligible group sessions. Junior subscriptions are based on 39 weeks of term-time coaching. Check your selected plan for session allowances and benefits. Compare subscriptions⁠

 

12. Does junior coaching run during the school holidays?

Our regular junior subscriptions cover term-time coaching. Holiday camps and other holiday activities are listed separately, so please check the current programme before booking. Subscription details⁠

 

13. What should I wear and bring?

Wear comfortable sports clothing and trainers suitable for moving around a tennis court. Bring water and suitable layers. In warmer weather, bring a hat and sun protection.

 

14. Do I need my own racket?

If you don’t have a racket, contact us before your first session to arrange equipment. Free racket hire is included in several junior subscription plans. Check your plan’s benefits⁠

 

15. What happens if it rains?

We aim to run sessions whenever conditions are safe. Coaches assess conditions on-site, and wet-weather sessions may include off-court tennis activities. If you’re unsure whether to attend, contact us. ⁠

 

16. What should my child bring to a holiday camp?

Bring a packed lunch, snacks, plenty of water, suitable sports clothing and weather protection. Please avoid nut-based foods where possible and complete the required medical and emergency contact information before attending. Check your booking for camp times. Holiday camp information⁠

 

17. Can beginners take part in competitions?

Yes — we offer competition opportunities for different ages and abilities, including friendly social events and opportunities to develop match experience. Check each event’s entry requirements or ask us which would suit you. Explore competitions⁠

 

18. Who should I contact if I need help?

For help choosing a session, booking or discussing your child’s coaching, email justplaytennis@hotmail.com.